Define managing up.

Identify strategies to start building upward influence in your organization.

Determine appropriate methods and approaches for managing up.

Recognize the sources of tension and conflict at work.

Determine action steps for effective conflict management.

Identify when and how to instigate positive conflict.

Explore our pasts to identify and acknowledge our fears

Acknowledge our failures are not our identity

Distinguish between our foes and our allies

Identify the major causes of work-related stress and how stress impacts your productivity.

Determine ways to maximize your productivity by managing your stress levels.

Recognize how stress can negatively affect your job performance.

Identify the major tactics used to motivate and engage employees.

Recognize the psychology of workplace motivation.

Identify the relationship between self-motivation and the ability to effectively motivate others.

Recognize the difference between decision making and problem solving.

Identify the major procedural and cognitive traps encountered in problem solving.

Determine the role of values in effective decision making.

Identify the elements of high-impact communication.

Practice speaking and giving/receiving professional feedback.

Determine how to match communication needs and communication channels.

Determine the six components of great meetings.

Recognize which meeting members can kill positive energy and how to handle them.

Identify components of bad meeting leadership.

Identify ways to use time more efficiently.

Recognize effective workload management.

Determine how to use others to help you manage your time better.