Accurate data and relevant data are not the same thing. In Use Metrics to Inform Decisions, you will learn how to identify which metrics actually speak to the decision at hand, surface what the numbers are saying, and construct a data-informed position you can defend, using the Decision Lens System, a four-part framework covering question, relevance, signal, and position. Through a realistic professional services case study, you will examine how technically accurate reporting still fails when no one has asked what the data needs to inform, and how defaulting to available metrics instead of decision-relevant ones creates missed opportunities, erodes client confidence, and leaves the most important questions unanswered. You will leave with a practical tool for ensuring that every recommendation you produce is built on data that speaks directly to the decision it serves.