On-Demand
Customer and Portfolio Analysis
CPE: 1
Member
$55.00
Nonmember
$65.00
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Overview
Discover the tools you need to preserve customer relationships and maintain a balanced customer portfolio for your business.
- Develop your skills
- Customer value management cycle
- Customer segmentation
- Customer lifetime value
- Customer profitability analysis
- Customer portfolios
- BCG Matrix
Product Code
1000002245
Credit Type
CPE: 1CPE-Technical: 1Format
Online Self-Study
NASBA Field of Study
Business Management & Organization
Level of Difficulty
Intermediate
Prerequisites
None.
Advance Preparation
None.
Learning Objectives
Major Subjects
- Customer value analysis
- Portfolio analysis using BCG matrix