A single email can capsize a client relationship, trigger a lawsuit or spark a profitable new business deal. Endless email checking drains productivity and ruins focus. Effectively managing and sensibly writing emails are core competencies because email is business writing. In this information-packed program, you will learn fundamental principles such as being a credible sender, when an email is a suitable medium, and how much information to include. You will plan and write a subject line for a work email, adjust the tone of a sample document, and construct strategies to avoid email overload.